FAQ's - Pricing and Billing
Q. Do I have to pay sales tax?
How Sales Tax Is Calculated in the U.S.
Because we do business in all 50 states, we are required by law to collect all state and local sales taxes based on the destination of the order.
The Internet Tax Moratorium only provides that no new taxes can be applied to the internet itself and charges for Internet services, such as access charges. However, the Internet Tax Moratorium does not affect sellers who use the Internet as a medium to market their products. A sellers with a presence in a state must collect the state sales tax.
- Tax rates are determined based on the delivery address of the order.
- Orders mailed to APO/FPO addresses are not subject to sales and use taxes.
TAX RATES ARE SUBJECT TO CHANGE AT ANYTIME
Q. I have a question on my charges.
Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records.
If you have further questions or concerns, please contact customer service for further assistance:
Hours of Operation
Monday - Friday: 9 a.m. to 5 p.m. EST
- Live Chat (click link at bottom of this website)
- Email: service@8ight.com
- Phone: 770-495-2330
Q. I need a copy of my receipt/invoice.
Click the "My Account / Order Status" link at the top right hand side of our site to print invoices.
Q. When will my credit appear?
Credits usually take 7-10 business days from the time we receive your item(s).
Q. When will my credit card be charged?
Your credit card will be charged within 24 hours prior to shipment of your item(s).
