Q. How do I return my product?

Quick and Easy Returns
Our goal is to make an exchange or refund as fair and easy as 1-2-3

1. Please make sure that all returns are clearly identified Return Merchandise Authorization (RMA) number displayed on the OUTSIDE of the package, or it can not be accepted. Three easy ways to contact customer service for your RMA #.
   • Live Chat
     Hours of Operation
     Monday - Friday: 9 a.m. to 5 p.m. EST
   • Email: service@8ight.com
     Phone: 770-495-2330
     Hours of Operation
     Monday - Friday: 9 a.m. to 5 p.m. EST
2. Repack product with its original packaging and arrange to have it shipped back to;
   • 8ight, LLC
     Attention: Returns
     RA # (get # from customer service) 3425 Peachtree Parkway, (PMB) #88, Suwanee, GA 30024.

   If your order is over $100. It is important to obtain insurance for products valued over $100 when you ship back to 8ight. If your product is damaged during the shipping process the product costs will be covered by the shipping company's insurance.

3. Once your return package has been received you will by notified by email. You will then receive credit on the returned product (excluding shipping and handling and applicable restocking fees).
   1. Please make sure that all returns are clearly identified Return Merchandise Authorization (RMA) number displayed on the OUTSIDE of the package, or it can not be accepted. Contact customer service service@8ight.com or call 8:00 am to 4:00 pm Pacific Time 858-456-3580 for your RMA number.
   2. Repack product with its original packaging (including DVD case and DVD) and arrange to have it shipped back to;
      • Returns at 8ight
        7825 Fay Avenue, Suite 210,
        La Jolla, Ca 92037.

      If your order is over $100. It is important to obtain insurance for products valued over $100 when you ship back to 8ight. If your product is damaged during the shipping process the product costs will be covered by the shipping company's insurance.

   3. Once your return package has been received you will be notified by email. You will then receive credit on the returned product (excluding shipping and handling and applicable restocking fees).

      Refunds
      Refunds will be issued to the credit card used at time of purchase. Check or cash payments will be refunded via check, which will be mailed to the purchaser. Taxes, fees, shipping and handling and any applicable restocking charges (if applicable) are not included.

Refunds
Refunds will be issued to the credit card used at time of purchase. Check or cash payments will be refunded via check, which will be mailed to the purchaser. Taxes, fees, shipping and handling and any applicable restocking charges (if applicable) are not included.